Frequently Asked Questions

How do I contact my closest Royal Wolf branch?

Call from anywhere in New Zealand to 0800 266 824 to automatically connect to the Royal Wolf branch closest to you.

What if I don't know exactly what I need?

No problem! Our qualified & experienced team know how to assist you in deciding your best container solution. We’ll ask you about what you need a container for, how long you will need a container and what accessories & container modifications you may need.

How soon can my storage container be delivered?

We can often deliver within 24 hours of ordering. Delivery time depends on product availability, the number of storage containers you need, what kind of accessories or modifications you may require & your location. Your Royal Wolf contact person will give you a definite delivery date & time when you place your order.

What if I don't need my rented container anymore?

Simply contact your closest Royal Wolf branch. We will arrange prompt pick-up from your specified location.

How will I be invoiced for my rented container(s)?

Customers are invoiced monthly. Payment can be made by credit card or direct debit.

How do I pay if I purchase a storage container?

Payment is required at the time of delivery or pick-up. Means of payment include cheque, cash, direct credit or by EFT (Visa, Mastercard, Bankcard, Amex).

What size are Royal Wolf storage containers?

Our standard containers are available in 4 lengths; 8?, 10?, 20? & 40?. Alternate sizes can be custom-built to your exact specifications.

How secure are Royal Wolf containers?

Royal Wolf containers are built tough from heavy gauge corrosion resistant steel. Most containers are fully lockable, wind, water & vermin proof. For additional security we can fit our special lock box system that further protects your container’s contents. In addition, window guards can be installed on any of our accommodation & site-office units.

Do I need council permission?

Each council has its own rulings on shipping containers therefore it is recommended that you give your local council a call before making a purchase or committing to a hire.

What Special Features are available at Royal Wolf Self Storage Facilities?

High Security 24/7 Access Pest Control Courtesy Trailer Wide Driveway and Aisles No deposit or administration charges

What makes Royal Wolf better than other brands?

At Royal Wolf we pride ourselves in providing quality products & customer satisfaction at the best possible prices. We enjoy the challenge of satisfying your individual requirements, whether it’s prompt delivery, complex modifications, or anything else!

What purchase options do Royal Wolf offer?

Containers are available for purchase with almost any container available for short or long term hire.

If I purchase a container from Royal Wolf, will I be able to sell it back to Royal Wolf at a later date?

Yes, Royal Wolf operates a buy back program. We will buy back your container subject to market value at the time & transport costs to collect the container.

Can Royal Wolf create container modifications?

Yes. At Royal Wolf a container is not just a module that has four sides, a base and a roof – it is considered a frame and what can be added to that frame depends on the application. Speak to our team about your ideas and let us work together to create a unique container modification for you.

Refrigerated containers and cool rooms for cold storage and events - FAQs

Royal Wolf has a range of Refrigerated containers available to fulfill all of your cold storage needs.

Available for hire or purchase, all of our chiller and cool room containers are maintained to the highest standards and can be fully installed by a qualified refrigeration mechanic, to ensure convenience and safety.

Relevant Forms for Reefer FAQs